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Dispatchers, Except Police, Fire, and Ambulance
Office and Administrative Support · SOC 43-5032
22.6% AI Exposure — High
$50,340
Median Annual Salary
Average
O*NET Outlook
19,600
Proj. Annual Openings
202,810
Employment (OEWS 2025)
77/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure22.6%
AI Resiliency77/100
Exposure BandHigh
Sector Avg. Exposure19.1%
Top Skills
1.Active Listening
2.Speaking
3.Monitoring
4.Coordination
5.Reading Comprehension
O*NET occupation profile
What this work involves
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Common titles: Aircraft Dispatcher, Charter Coordinator, City Dispatcher, Dispatcher (Dispatch), Mine Dispatcher, Paratransit Dispatcher
Representative Tasks
- •Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- •Prepare daily work and run schedules.
- •Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- •Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- •Receive or prepare work orders.
Detailed Work Activities
- •Schedule operational activities.
- •Prepare employee work schedules.
- •Relay information between personnel.
- •Respond to customer problems or complaints.
- •Operate communications equipment or systems.
Tools & Technologies
Microsoft Outlook · hotMicrosoft Access · hotMicrosoft PowerPoint · hotSAP software · hotDatabase softwareDr. DispatchEmail softwareGlobal positioning system GPS softwareMicrosoft DynamicsResource management software
Related Occupations
First-Line Supervisors of Passenger AttendantsFirst-Line Supervisors of Material-Moving Machine and Vehicle OperatorsPublic Safety TelecommunicatorsRailroad Conductors and YardmastersProduction, Planning, and Expediting Clerks
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 22.6% | 19.1% |
| Outlook | Average | 22% Bright |
| Median Salary | $50,340 | N/A |
| AI Resiliency | 77/100 | N/A |