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General and Operations Managers

Management · SOC 11-1021

13.8% AI Exposure — Medium
$105,770
Median Annual Salary
Bright ↗
O*NET Outlook
230,000
Proj. Annual Openings
3,503,020
Employment (OEWS 2025)
+6.5%/yr
Empl. growth (2019–2025)
86/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 11-1021 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
13.8%
Medium · Anthropic AEI
Automation friction
51/100
Moderate friction; broad SOC seed ORS job-requirements coverage.
Wages
$105,770
H-1B offered wage $118,622; LCAs are filings.
Projected openings
230,000
BLS EP 2024–2034; employment change +4.4%.
Observed/proxy demand
1,550
FY2025 certified LCAs; 548,459 postings in 2025.

Skill evidence

Reading ComprehensionActive ListeningSpeakingMonitoringCritical Thinking
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure13.8%
AI Resiliency86/100
Exposure BandMedium
Sector Avg. Exposure13.2%

Across AI measures

Multiple exposure lenses for this occupation.

46.4%
Consensus
Actual adoption · Anthropic13.8%
AI capability · OpenAI48.1%
AI ability · AIOE77.3%
Automation baseline (2013) · Frey & Osborne16%

AI could do ~48.1% of this role but only ~13.8% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Reading Comprehension
2.Active Listening
3.Speaking
4.Monitoring
5.Critical Thinking

H-1B Visa Sponsorship Demand

View full H-1B trends →

Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.

10,732
Decade Total (Certified LCAs)
1,550
FY2025 Volume
0% of all H-1B filings in FY2025
$118,622
Median Offered Wage (Latest Year)
#53 of 776
Rank by Total Volume
H-1B filing volume, FY2016–FY2025

O*NET occupation profile

What this work involves

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Common titles: Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director

Representative Tasks

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Detailed Work Activities

  • Analyze data to inform operational decisions or activities.
  • Analyze financial records to improve efficiency.
  • Direct organizational operations, projects, or services.
  • Direct sales, marketing, or customer service activities.
  • Prepare staff schedules or work assignments.

Tools & Technologies

Amazon Web Services AWS software · hotApple macOS · hotMicrosoft Windows · hotOracle PeopleSoft · hotSalesforce software · hotSAP software · hotShell script · hotTableau · hotYardi software · hotAct!

Employment Projections & AI Exposure

15
Occupations Shown
12.0%
Avg AI Exposure
10
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 11-1021: 2019 — employment: 2,400,280, median wage: $100,780; 2020 — employment: 2,347,420, median wage: $103,650; 2021 — employment: 2,984,920, median wage: $97,970; 2022 — employment: 3,376,680, median wage: $98,100; 2023 — employment: 3,507,810, median wage: $101,280; 2025 — employment: 3,503,020, median wage: $105,770.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure13.8%13.2%
OutlookBright ↗40% Bright
Median Salary$105,770N/A
AI Resiliency86/100N/A