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Social and Community Service Managers

Management · SOC 11-9151

18.1% AI Exposure — High
$80,390
Median Annual Salary
Bright ↗
O*NET Outlook
17,800
Proj. Annual Openings
209,330
Employment (OEWS 2025)
+5%/yr
Empl. growth (2019–2025)
82/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 11-9151 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
18.1%
High · Anthropic AEI
Automation friction
51/100
Moderate friction; broad SOC seed ORS job-requirements coverage.
Wages
$80,390
H-1B offered wage $71,947; LCAs are filings.
Projected openings
17,800
BLS EP 2024–2034; employment change +6.4%.
Observed/proxy demand
224
FY2025 certified LCAs; 37,656 postings in 2025.

Skill evidence

Social PerceptivenessService OrientationActive ListeningCritical ThinkingActive Learning
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure18.1%
AI Resiliency82/100
Exposure BandHigh
Sector Avg. Exposure13.2%

Across AI measures

Multiple exposure lenses for this occupation.

49.5%
Consensus
Actual adoption · Anthropic18.1%
AI capability · OpenAI39.3%
AI ability · AIOE91.1%
Automation baseline (2013) · Frey & Osborne0.7%

AI could do ~39.3% of this role but only ~18.1% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Social Perceptiveness
2.Service Orientation
3.Active Listening
4.Critical Thinking
5.Active Learning

H-1B Visa Sponsorship Demand

View full H-1B trends →

Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.

1,522
Decade Total (Certified LCAs)
224
FY2025 Volume
0% of all H-1B filings in FY2025
$71,947
Median Offered Wage (Latest Year)
#141 of 776
Rank by Total Volume
H-1B filing volume, FY2016–FY2025

O*NET occupation profile

What this work involves

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Common titles: Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor

Representative Tasks

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

Detailed Work Activities

  • Develop operating strategies, plans, or procedures.
  • Direct administrative or support services.
  • Supervise employees.
  • Monitor performance of organizational members or partners.
  • Develop organizational policies or programs.

Tools & Technologies

Microsoft Office software · hotMicrosoft Access · hotMicrosoft Excel · hotMicrosoft PowerPoint · hotClient information databasesCorel QuattroProCorel WordPerfect Office SuiteFileMaker ProHealthcare common procedure coding system HCPCSIBM Lotus 1-2-3

Employment Projections & AI Exposure

15
Occupations Shown
12.0%
Avg AI Exposure
10
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 11-9151: 2019 — employment: 156,460, median wage: $67,150; 2020 — employment: 155,800, median wage: $69,600; 2021 — employment: 156,400, median wage: $74,000; 2022 — employment: 162,880, median wage: $74,240; 2023 — employment: 173,650, median wage: $77,030; 2025 — employment: 209,330, median wage: $80,390.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure18.1%13.2%
OutlookBright ↗40% Bright
Median Salary$80,390N/A
AI Resiliency82/100N/A