First-Line Supervisors of Gambling Services Workers
Personal Care and Service · SOC 39-1013
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 39-1013 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 0.0%
- Low · Anthropic AEI
- Automation friction
- 42/100
- Moderate friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $63,820
- No H-1B offered-wage row for this SOC.
- Projected openings
- —
- BLS EP 2024–2034; employment change +2.0%.
- Observed/proxy demand
- —
- FY— certified LCAs; 500 postings in 2025.
Skill evidence
Transition context
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~43.3% of this role but only ~0% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →No H-1B certified LCA filings recorded for this occupation in FY2016–FY2025.
O*NET occupation profile
What this work involves
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Common titles: Casino Manager, Casino Shift Manager (CSM), Floor Supervisor, Pit Boss, Pit Supervisor, Slot Floor Person
Representative Tasks
- •Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- •Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- •Perform paperwork required for monetary transactions.
- •Respond to and resolve patrons' complaints.
- •Greet customers and ask about the quality of service they are receiving.
Detailed Work Activities
- •Monitor operational quality or safety.
- •Communicate with management or other staff to resolve problems.
- •Monitor patron activities to identify problems or potential problems.
- •Maintain financial or account records.
- •Greet customers, patrons, or visitors.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 0.0% | 2.1% |
| Outlook | Average | 52% Bright |
| Median Salary | $63,820 | N/A |
| AI Resiliency | 100/100 | N/A |