First-Line Supervisors of Retail Sales Workers
Sales and Related · SOC 41-1011
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 41-1011 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 26.3%
- High · Anthropic AEI
- Automation friction
- 41/100
- Moderate friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $48,520
- H-1B offered wage $204,797; LCAs are filings.
- Projected openings
- 165,500
- BLS EP 2024–2034; employment change -5.0%.
- Observed/proxy demand
- 1
- FY2025 certified LCAs; 251,090 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
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AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~48.6% of this role but only ~26.3% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Common titles: Bakery Manager, Delicatessen Manager, Department Manager, Department Supervisor, Grocery Manager, Key Carrier
Representative Tasks
- •Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- •Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- •Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- •Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- •Instruct staff on how to handle difficult and complicated sales.
Detailed Work Activities
- •Answer customer questions about goods or services.
- •Greet customers, patrons, or visitors.
- •Supervise sales or support personnel.
- •Establish operational policies.
- •Examine condition of property or products.
Tools & Technologies
Related Occupations
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 26.3% | 27.4% |
| Outlook | Bright ↗ | 35% Bright |
| Median Salary | $48,520 | N/A |
| AI Resiliency | 74/100 | N/A |