First-Line Supervisors of Non-Retail Sales Workers
Sales and Related · SOC 41-1012
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 41-1012 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 23.0%
- High · Anthropic AEI
- Automation friction
- 53/100
- Moderate friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $87,520
- H-1B offered wage $65,010; LCAs are filings.
- Projected openings
- 37,000
- BLS EP 2024–2034; employment change 0.0%.
- Observed/proxy demand
- 4
- FY2025 certified LCAs; 49,663 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
Human Resources Managers
Skills to build:
Gambling Managers
Skills to build:
Prosthodontists
Skills to build:
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~53.7% of this role but only ~23% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Common titles: Customer Service Department Supervisor, Customer Service Supervisor, Driver Sales Supervisor, Information Center Supervisor, Inside Sales Supervisor, Reservations Supervisor
Representative Tasks
- •Monitor sales staff performance to ensure that goals are met.
- •Provide staff with assistance in performing difficult or complicated duties.
- •Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- •Listen to and resolve customer complaints regarding services, products, or personnel.
- •Keep records pertaining to purchases, sales, and requisitions.
Detailed Work Activities
- •Monitor sales activities.
- •Supervise sales or support personnel.
- •Exchange information with colleagues.
- •Provide information to coworkers.
- •Contact current or potential customers to promote products or services.
Tools & Technologies
Related Occupations
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 22.9% | 27.4% |
| Outlook | Average | 35% Bright |
| Median Salary | $87,520 | N/A |
| AI Resiliency | 77/100 | N/A |