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Counter and Rental Clerks

Sales and Related · SOC 41-2021

20.5% AI Exposure — High
$41,300
Median Annual Salary
Average
O*NET Outlook
58,700
Proj. Annual Openings
400,810
Employment (OEWS 2025)
-0.4%/yr
Empl. growth (2019–2025)
80/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 41-2021 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
20.5%
High · Anthropic AEI
Automation friction
40/100
Moderate friction; broad SOC seed ORS job-requirements coverage.
Wages
$41,300
No H-1B offered-wage row for this SOC.
Projected openings
58,700
BLS EP 2024–2034; employment change +3.2%.
Observed/proxy demand
0
FY2025 certified LCAs; 72,447 postings in 2025.

Skill evidence

Active ListeningSpeakingService OrientationReading ComprehensionCritical Thinking
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure20.5%
AI Resiliency80/100
Exposure BandHigh
Sector Avg. Exposure27.4%

Across AI measures

Multiple exposure lenses for this occupation.

46.4%
Consensus
Actual adoption · Anthropic20.5%
AI capability · OpenAI53.2%
AI ability · AIOE65.5%
Automation baseline (2013) · Frey & Osborne97%

AI could do ~53.2% of this role but only ~20.5% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Active Listening
2.Speaking
3.Service Orientation
4.Reading Comprehension
5.Critical Thinking

H-1B Visa Sponsorship Demand

View full H-1B trends →

Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.

1
Decade Total (Certified LCAs)
0
FY2025 Volume
0% of all H-1B filings in FY2025
$0
Median Offered Wage (Latest Year)
#691 of 776
Rank by Total Volume

O*NET occupation profile

What this work involves

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Common titles: Counter Clerk, Counter Service Representative, Leasing Consultant, Rental Agent, Rental Assistant, Rental Associate

Representative Tasks

  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.

Detailed Work Activities

  • Process sales or other transactions.
  • Calculate costs of goods or services.
  • Take product orders from customers.
  • Advise customers on the use of products or services.
  • Explain financial information to customers.

Tools & Technologies

Microsoft Excel · hotMicrosoft Office software · hotMicrosoft Outlook · hotMicrosoft PowerPoint · hotOracle Database · hotDatabase software

Related Occupations

Retail Salespersons · BrightCashiers · BrightDoor-to-Door Sales Workers, News and Street Vendors, and Related WorkersStockers and Order Fillers · BrightSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · Bright

Employment Projections & AI Exposure

15
Occupations Shown
25.5%
Avg AI Exposure
7
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 41-2021: 2019 — employment: 411,560, median wage: $28,820; 2020 — employment: 368,300, median wage: $30,870; 2021 — employment: 371,620, median wage: $31,330; 2022 — employment: 370,770, median wage: $35,830; 2023 — employment: 390,300, median wage: $37,400; 2025 — employment: 400,810, median wage: $41,300.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure20.5%27.4%
OutlookAverage35% Bright
Median Salary$41,300N/A
AI Resiliency80/100N/A