First-Line Supervisors of Office and Administrative Support Workers
Office and Administrative Support · SOC 43-1011
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 43-1011 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 18.6%
- High · Anthropic AEI
- Automation friction
- 45/100
- Moderate friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $69,500
- H-1B offered wage $63,856; LCAs are filings.
- Projected openings
- 161,100
- BLS EP 2024–2034; employment change -0.3%.
- Observed/proxy demand
- 10
- FY2025 certified LCAs; 276,334 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
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AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~49% of this role but only ~18.6% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Directly supervise and coordinate the activities of clerical and administrative support workers.
Common titles: Accounting Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Administrative Supervisor, Customer Service Manager, Customer Service Supervisor
Representative Tasks
- •Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- •Resolve customer complaints or answer customers' questions regarding policies and procedures.
- •Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- •Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- •Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Detailed Work Activities
- •Supervise clerical or administrative personnel.
- •Explain regulations, policies, or procedures.
- •Train personnel.
- •Respond to customer problems or complaints.
- •Examine documents to verify adherence to requirements.
Tools & Technologies
Related Occupations
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 18.6% | 33.9% |
| Outlook | Bright ↗ | 22% Bright |
| Median Salary | $69,500 | N/A |
| AI Resiliency | 81/100 | N/A |