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Office and Administrative Support · SOC 43-3071

2.3% AI Exposure — Medium
$43,030
Median Annual Salary
Average
O*NET Outlook
47,600
Proj. Annual Openings
329,480
Employment (OEWS 2025)
-4.8%/yr
Empl. growth (2019–2025)
98/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 43-3071 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
2.3%
Medium · Anthropic AEI
Automation friction
34/100
Low friction; broad SOC seed ORS job-requirements coverage.
Wages
$43,030
No H-1B offered-wage row for this SOC.
Projected openings
47,600
BLS EP 2024–2034; employment change -12.9%.
Observed/proxy demand
FY— certified LCAs; 53,248 postings in 2025.

Skill evidence

Active ListeningSpeakingReading ComprehensionCritical ThinkingMonitoring
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure2.3%
AI Resiliency98/100
Exposure BandMedium
Sector Avg. Exposure33.9%

Across AI measures

Multiple exposure lenses for this occupation.

43.8%
Consensus
Actual adoption · Anthropic2.3%
AI capability · OpenAI54.2%
AI ability · AIOE74.9%
Automation baseline (2013) · Frey & Osborne98%

AI could do ~54.2% of this role but only ~2.3% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Active Listening
2.Speaking
3.Reading Comprehension
4.Critical Thinking
5.Monitoring

H-1B Visa Sponsorship Demand

View full H-1B trends →

No H-1B certified LCA filings recorded for this occupation in FY2016–FY2025.

O*NET occupation profile

What this work involves

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Common titles: Account Representative, Bank Teller, Branch Operations Specialist, Customer Relationship Specialist, Customer Service Associate (CSA), Financial Services Representative (FSR)

Representative Tasks

  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank vaults to ensure cash balances are correct.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

Detailed Work Activities

  • Verify accuracy of financial or transactional data.
  • Execute sales or other financial transactions.
  • Collect deposits, payments or fees.
  • Calculate financial data.
  • Prepare cash for deposit or disbursement.

Tools & Technologies

Microsoft Excel · hotMicrosoft Outlook · hotMicrosoft PowerPoint · hotEmail softwareIBM NotesInformation Technology Incorporated Premier TellerJack Henry & Associates VertexMicrosoft DynamicsMicrosoft ExchangeSage 50 Accounting

Employment Projections & AI Exposure

15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 43-3071: 2019 — employment: 442,120, median wage: $31,230; 2020 — employment: 423,570, median wage: $32,620; 2021 — employment: 364,210, median wage: $36,310; 2022 — employment: 352,440, median wage: $36,380; 2023 — employment: 340,820, median wage: $37,640; 2025 — employment: 329,480, median wage: $43,030.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure2.3%33.9%
OutlookAverage22% Bright
Median Salary$43,030N/A
AI Resiliency98/100N/A