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Eligibility Interviewers, Government Programs
Office and Administrative Support · SOC 43-4061
6.0% AI Exposure — Medium
$54,210
Median Annual Salary
Average
O*NET Outlook
14,700
Proj. Annual Openings
154,800
Employment (OEWS 2025)
94/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure6.0%
AI Resiliency94/100
Exposure BandMedium
Sector Avg. Exposure19.1%
Top Skills
1.Speaking
2.Active Listening
3.Reading Comprehension
4.Writing
5.Social Perceptiveness
O*NET occupation profile
What this work involves
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Common titles: Benefits Program Tech (Benefits Program Technician), Business and Employment Specialist, Case Manager, Eligibility Examiner, Eligibility Specialist, Eligibility Worker
Representative Tasks
- •Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
- •Keep records of assigned cases, and prepare required reports.
- •Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- •Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- •Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
Detailed Work Activities
- •Calculate financial data.
- •Record information about legal matters.
- •Compile data or documentation.
- •Interview employees, customers, or others to collect information.
- •Explain regulations, policies, or procedures.
Tools & Technologies
Microsoft Excel · hotMicrosoft Outlook · hotZoom · hotAdobe Acrobat ReaderEmail softwareGE Healthcare Centricity EMRGoogle MeetMedicaid management information system MMIS
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 6.0% | 19.1% |
| Outlook | Average | 22% Bright |
| Median Salary | $54,210 | N/A |
| AI Resiliency | 94/100 | N/A |