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Interviewers, Except Eligibility and Loan
Office and Administrative Support · SOC 43-4111
38.5% AI Exposure — Very High
$45,920
Median Annual Salary
Average
O*NET Outlook
26,200
Proj. Annual Openings
148,060
Employment (OEWS 2025)
61/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure38.5%
AI Resiliency61/100
Exposure BandVery High
Sector Avg. Exposure19.1%
Top Skills
1.Active Listening
2.Speaking
3.Reading Comprehension
4.Social Perceptiveness
5.Writing
O*NET occupation profile
What this work involves
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Common titles: Admissions Clerk, Admissions Representative, Admitting Representative, Data Collection Assistant, Interviewer, Market Research Interviewer
Representative Tasks
- •Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- •Identify and report problems in obtaining valid data.
- •Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- •Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- •Review data obtained from interview for completeness and accuracy.
Detailed Work Activities
- •Interview employees, customers, or others to collect information.
- •Negotiate financial arrangements.
- •Resolve operational performance problems.
- •Verify accuracy of financial or transactional data.
- •Obtain personal or financial information about customers or applicants.
Tools & Technologies
Microsoft Teams · hotMEDITECH software · hotMicrosoft Excel · hotOracle PeopleSoft · hotCreative Research Systems The Survey SystemElectronic health record EHR softwareFileMaker ProJenzabar EXMedical condition coding softwareMedical procedure coding software
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 38.5% | 19.1% |
| Outlook | Average | 22% Bright |
| Median Salary | $45,920 | N/A |
| AI Resiliency | 61/100 | N/A |