Reservation and Transportation Ticket Agents and Travel Clerks
Office and Administrative Support · SOC 43-4181
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 43-4181 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 24.7%
- High · Anthropic AEI
- Automation friction
- 34/100
- Low friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $44,390
- H-1B offered wage $40,269; LCAs are filings.
- Projected openings
- 15,800
- BLS EP 2024–2034; employment change +2.8%.
- Observed/proxy demand
- 1
- FY2025 certified LCAs; 20,211 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~45.7% of this role but only ~24.7% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Common titles: Airline Ticket Agent, Airport Sales Agent, Customer Service Agent, Reservation Agent, Reservationist, Reservations Agent
Representative Tasks
- •Examine passenger documentation to determine destinations and to assign boarding passes.
- •Trace lost, delayed, or misdirected baggage for customers.
- •Check baggage and cargo and direct passengers to designated locations for loading.
- •Provide boarding or disembarking assistance to passengers needing special assistance.
- •Confer with customers to determine their service requirements and travel preferences.
Detailed Work Activities
- •Review customer information.
- •Track goods or materials.
- •Provide transportation information to passengers or customers.
- •Assist disabled or incapacitated individuals.
- •Handle luggage or other possessions for patrons.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 24.7% | 33.9% |
| Outlook | Average | 22% Bright |
| Median Salary | $44,390 | N/A |
| AI Resiliency | 75/100 | N/A |