Bill and Account Collectors
Office and Administrative Support · SOC 43-3011
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 43-3011 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 29.9%
- High · Anthropic AEI
- Automation friction
- 34/100
- Low friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $47,030
- H-1B offered wage $55,910; LCAs are filings.
- Projected openings
- 27,700
- BLS EP 2024–2034; employment change -10.5%.
- Observed/proxy demand
- 1
- FY2025 certified LCAs; 33,609 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
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AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~69.6% of this role but only ~29.9% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Common titles: Account Representative, Accounts Receivable Specialist (AR Specialist), Collection Agent, Collection Specialist, Collector, Debt Collector
Representative Tasks
- •Record information about financial status of customers and status of collection efforts.
- •Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- •Locate and monitor overdue accounts, using computers and a variety of automated systems.
- •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- •Advise customers of necessary actions and strategies for debt repayment.
Detailed Work Activities
- •Maintain financial or account records.
- •Monitor financial information.
- •Provide notifications to customers or patrons.
- •Negotiate financial arrangements.
- •Discuss account status or activity with customers or patrons.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 29.9% | 33.9% |
| Outlook | Average | 22% Bright |
| Median Salary | $47,030 | N/A |
| AI Resiliency | 70/100 | N/A |