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Customer Service Representatives
Office and Administrative Support · SOC 43-4051
70.1% AI Exposure — Very High
$44,770
Median Annual Salary
Bright ↗
O*NET Outlook
387,600
Proj. Annual Openings
2,595,750
Employment (OEWS 2025)
30/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure70.1%
AI Resiliency30/100
Exposure BandVery High
Sector Avg. Exposure19.1%
Top Skills
1.Active Listening
2.Service Orientation
3.Speaking
4.Reading Comprehension
5.Critical Thinking
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 70.1% | 19.1% |
| Outlook | Bright ↗ | 22% Bright |
| Median Salary | $44,770 | N/A |
| AI Resiliency | 30/100 | N/A |