Hotel, Motel, and Resort Desk Clerks
Office and Administrative Support · SOC 43-4081
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 43-4081 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 17.3%
- High · Anthropic AEI
- Automation friction
- 34/100
- Low friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $35,070
- No H-1B offered-wage row for this SOC.
- Projected openings
- 41,900
- BLS EP 2024–2034; employment change +3.7%.
- Observed/proxy demand
- 0
- FY2025 certified LCAs; 50,229 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~50% of this role but only ~17.3% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Common titles: Desk Clerk, Front Desk Agent, Front Desk Associate, Front Desk Clerk, Front Office Agent, Guest Service Agent
Representative Tasks
- •Greet, register, and assign rooms to guests of hotels or motels.
- •Contact housekeeping or maintenance staff when guests report problems.
- •Issue room keys and escort instructions to bellhops.
- •Make and confirm reservations.
- •Verify customers' credit, and establish how the customer will pay for the accommodation.
Detailed Work Activities
- •Greet customers, patrons, or visitors.
- •Report maintenance or equipment problems to appropriate personnel.
- •Distribute materials to employees or customers.
- •Make travel, accommodations, or entertainment arrangements for others.
- •Verify accuracy of financial or transactional data.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 17.3% | 33.9% |
| Outlook | Average | 22% Bright |
| Median Salary | $35,070 | N/A |
| AI Resiliency | 83/100 | N/A |