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Cargo and Freight Agents
Office and Administrative Support · SOC 43-5011
1.7% AI Exposure — Medium
$52,260
Median Annual Salary
Bright ↗
O*NET Outlook
10,100
Proj. Annual Openings
97,670
Employment (OEWS 2025)
98/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure1.7%
AI Resiliency98/100
Exposure BandMedium
Sector Avg. Exposure19.1%
Top Skills
1.Speaking
2.Active Listening
3.Reading Comprehension
4.Monitoring
5.Coordination
O*NET occupation profile
What this work involves
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Common titles: Air Export Specialist, Drop Shipment Clerk, Freight Broker, Intermodal Dispatcher, International Coordinator, Load Planner
Representative Tasks
- •Negotiate and arrange transport of goods with shipping or freight companies.
- •Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- •Track delivery progress of shipments.
- •Advise clients on transportation and payment methods.
- •Estimate freight or postal rates and record shipment costs and weights.
Detailed Work Activities
- •Coordinate operational activities.
- •Negotiate financial arrangements.
- •Analyze shipping information to make routing decisions.
- •Track goods or materials.
- •Maintain operational records.
Tools & Technologies
Microsoft Excel · hotMicrosoft Office software · hotMicrosoft PowerPoint · hotSAP software · hotCorel WordPerfect Office SuiteTransportation management softwareTransportation management system TMS softwareWeb-based dispatch software
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 1.7% | 19.1% |
| Outlook | Bright ↗ | 22% Bright |
| Median Salary | $52,260 | N/A |
| AI Resiliency | 98/100 | N/A |