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Concierges

Personal Care and Service · SOC 39-6012

18.8% AI Exposure — High
$38,950
Median Annual Salary
Average
O*NET Outlook
5,800
Proj. Annual Openings
49,240
Employment (OEWS 2025)
+2.8%/yr
Empl. growth (2019–2025)
81/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 39-6012 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
18.8%
High · Anthropic AEI
Automation friction
54/100
Moderate friction; broad SOC seed ORS job-requirements coverage.
Wages
$38,950
H-1B offered wage $42,000; LCAs are filings.
Projected openings
5,800
BLS EP 2024–2034; employment change +2.3%.
Observed/proxy demand
3
FY2025 certified LCAs; 8,119 postings in 2025.

Skill evidence

Service OrientationSocial PerceptivenessActive ListeningSpeakingCoordination
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure18.8%
AI Resiliency81/100
Exposure BandHigh
Sector Avg. Exposure2.1%

Across AI measures

Multiple exposure lenses for this occupation.

49.8%
Consensus
Actual adoption · Anthropic18.8%
AI capability · OpenAI46.7%
AI ability · AIOE84%
Automation baseline (2013) · Frey & Osborne21%

AI could do ~46.7% of this role but only ~18.8% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Service Orientation
2.Social Perceptiveness
3.Active Listening
4.Speaking
5.Coordination

H-1B Visa Sponsorship Demand

View full H-1B trends →

Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.

7
Decade Total (Certified LCAs)
3
FY2025 Volume
0% of all H-1B filings in FY2025
$42,000
Median Offered Wage (Latest Year)
#498 of 776
Rank by Total Volume
H-1B filing volume, FY2016–FY2025

O*NET occupation profile

What this work involves

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Common titles: Activities Concierge, Chef Concierge, Club Concierge, Concierge, Conference Concierge, Front Desk Agent

Representative Tasks

  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide directions to guests.
  • Order flowers for guests.
  • Make travel arrangements for sightseeing or other tours.

Detailed Work Activities

  • Provide attraction or event information to patrons.
  • Arrange services or reservations for patrons.
  • Provide patrons with directions to locales or attractions.
  • Arrange delivery of goods or services.
  • Order materials, supplies, or equipment.

Tools & Technologies

Microsoft Excel · hotMicrosoft Outlook · hotMicrosoft PowerPoint · hotBudgeting softwareMicrosoft Publisher

Employment Projections & AI Exposure

15
Occupations Shown
1.6%
Avg AI Exposure
11
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 39-6012: 2019 — employment: 41,670, median wage: $31,390; 2020 — employment: 36,800, median wage: $32,380; 2021 — employment: 33,560, median wage: $35,210; 2022 — employment: 37,600, median wage: $35,560; 2023 — employment: 41,020, median wage: $37,150; 2025 — employment: 49,240, median wage: $38,950.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure18.8%2.1%
OutlookAverage52% Bright
Median Salary$38,950N/A
AI Resiliency81/100N/A