Telemarketers
Sales and Related · SOC 41-9041
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 41-9041 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 28.5%
- High · Anthropic AEI
- Automation friction
- 40/100
- Moderate friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $35,450
- No H-1B offered-wage row for this SOC.
- Projected openings
- 21,400
- BLS EP 2024–2034; employment change -22.1%.
- Observed/proxy demand
- 0
- FY2025 certified LCAs; 22,964 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
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AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~80.6% of this role but only ~28.5% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Solicit donations or orders for goods or services over the telephone.
Common titles: Call Agent, Inside Sales Representative (Inside Sales Rep), Telemarketer, Telemarketing Sales Representative (Telemarketing Sales Rep), Telephone Sales Representative (TSR), Telephone Service Representative (TSR)
Representative Tasks
- •Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- •Obtain customer information such as name, address, and payment method, and enter orders into computers.
- •Explain products or services and prices, and answer questions from customers.
- •Record names, addresses, purchases, and reactions of prospects contacted.
- •Maintain records of contacts, accounts, and orders.
Detailed Work Activities
- •Contact current or potential customers to promote products or services.
- •Maintain records of customer accounts.
- •Answer customer questions about goods or services.
- •Explain technical product or service information to customers.
- •Answer telephones to direct calls or provide information.
Tools & Technologies
Related Occupations
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 28.5% | 27.4% |
| Outlook | Average | 35% Bright |
| Median Salary | $35,450 | N/A |
| AI Resiliency | 71/100 | N/A |