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Telemarketers

Sales and Related · SOC 41-9041

28.5% AI Exposure — High
$35,450
Median Annual Salary
Average
O*NET Outlook
21,400
Proj. Annual Openings
58,430
Employment (OEWS 2025)
-13%/yr
Empl. growth (2019–2025)
71/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 41-9041 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
28.5%
High · Anthropic AEI
Automation friction
40/100
Moderate friction; broad SOC seed ORS job-requirements coverage.
Wages
$35,450
No H-1B offered-wage row for this SOC.
Projected openings
21,400
BLS EP 2024–2034; employment change -22.1%.
Observed/proxy demand
0
FY2025 certified LCAs; 22,964 postings in 2025.

Skill evidence

SpeakingPersuasionActive ListeningService OrientationReading Comprehension
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure28.5%
AI Resiliency71/100
Exposure BandHigh
Sector Avg. Exposure27.4%

Across AI measures

Multiple exposure lenses for this occupation.

66.4%
Consensus
Actual adoption · Anthropic28.5%
AI capability · OpenAI80.6%
AI ability · AIOE90.2%
Automation baseline (2013) · Frey & Osborne99%

AI could do ~80.6% of this role but only ~28.5% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Speaking
2.Persuasion
3.Active Listening
4.Service Orientation
5.Reading Comprehension

H-1B Visa Sponsorship Demand

View full H-1B trends →

Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.

2
Decade Total (Certified LCAs)
0
FY2025 Volume
0% of all H-1B filings in FY2025
$0
Median Offered Wage (Latest Year)
#597 of 776
Rank by Total Volume
H-1B filing volume, FY2016–FY2025

O*NET occupation profile

What this work involves

Solicit donations or orders for goods or services over the telephone.

Common titles: Call Agent, Inside Sales Representative (Inside Sales Rep), Telemarketer, Telemarketing Sales Representative (Telemarketing Sales Rep), Telephone Sales Representative (TSR), Telephone Service Representative (TSR)

Representative Tasks

  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Maintain records of contacts, accounts, and orders.

Detailed Work Activities

  • Contact current or potential customers to promote products or services.
  • Maintain records of customer accounts.
  • Answer customer questions about goods or services.
  • Explain technical product or service information to customers.
  • Answer telephones to direct calls or provide information.

Tools & Technologies

Microsoft Excel · hotMicrosoft Outlook · hotSalesforce software · hotZoom · hotAcarda Sales Technologies Acarda OutboundAutomatic call distribution softwareDatabase Systems Corp TelemationMicrosoft DynamicsSoftphone software

Related Occupations

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · BrightCustomer Service Representatives · BrightAdvertising Sales AgentsCounter and Rental ClerksReceptionists and Information Clerks · Bright

Employment Projections & AI Exposure

15
Occupations Shown
25.5%
Avg AI Exposure
7
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 41-9041: 2019 — employment: 134,800, median wage: $26,290; 2020 — employment: 117,610, median wage: $27,920; 2021 — employment: 115,130, median wage: $28,910; 2022 — employment: 96,520, median wage: $31,030; 2023 — employment: 81,580, median wage: $34,480; 2025 — employment: 58,430, median wage: $35,450.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure28.5%27.4%
OutlookAverage35% Bright
Median Salary$35,450N/A
AI Resiliency71/100N/A