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Eligibility Interviewers, Government Programs

Office and Administrative Support · SOC 43-4061

6.0% AI Exposure — Medium
$54,210
Median Annual Salary
Average
O*NET Outlook
14,700
Proj. Annual Openings
154,800
Employment (OEWS 2025)
+1.7%/yr
Empl. growth (2019–2025)
94/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 43-4061 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
6.0%
Medium · Anthropic AEI
Automation friction
43/100
Moderate friction; broad SOC seed ORS job-requirements coverage.
Wages
$54,210
No H-1B offered-wage row for this SOC.
Projected openings
14,700
BLS EP 2024–2034; employment change +1.0%.
Observed/proxy demand
FY— certified LCAs; 20,441 postings in 2025.

Skill evidence

SpeakingActive ListeningReading ComprehensionWritingSocial Perceptiveness
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure6.0%
AI Resiliency94/100
Exposure BandMedium
Sector Avg. Exposure33.9%

Across AI measures

Multiple exposure lenses for this occupation.

55.6%
Consensus
Actual adoption · Anthropic6%
AI capability · OpenAI68%
AI ability · AIOE92.8%
Automation baseline (2013) · Frey & Osborne70%

AI could do ~68% of this role but only ~6% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Speaking
2.Active Listening
3.Reading Comprehension
4.Writing
5.Social Perceptiveness

H-1B Visa Sponsorship Demand

View full H-1B trends →

No H-1B certified LCA filings recorded for this occupation in FY2016–FY2025.

O*NET occupation profile

What this work involves

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Common titles: Benefits Program Tech (Benefits Program Technician), Business and Employment Specialist, Case Manager, Eligibility Examiner, Eligibility Specialist, Eligibility Worker

Representative Tasks

  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.

Detailed Work Activities

  • Calculate financial data.
  • Record information about legal matters.
  • Compile data or documentation.
  • Interview employees, customers, or others to collect information.
  • Explain regulations, policies, or procedures.

Tools & Technologies

Microsoft Excel · hotMicrosoft Outlook · hotZoom · hotAdobe Acrobat ReaderEmail softwareGE Healthcare Centricity EMRGoogle MeetMedicaid management information system MMIS

Employment Projections & AI Exposure

15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 43-4061: 2019 — employment: 139,780, median wage: $46,590; 2020 — employment: 138,820, median wage: $47,110; 2021 — employment: 151,340, median wage: $47,420; 2022 — employment: 149,760, median wage: $49,230; 2023 — employment: 150,190, median wage: $50,270; 2025 — employment: 154,800, median wage: $54,210.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure6.0%33.9%
OutlookAverage22% Bright
Median Salary$54,210N/A
AI Resiliency94/100N/A