Insurance Claims and Policy Processing Clerks
Office and Administrative Support · SOC 43-9041
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 43-9041 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 14.7%
- High · Anthropic AEI
- Automation friction
- 29/100
- Low friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $49,230
- No H-1B offered-wage row for this SOC.
- Projected openings
- 32,700
- BLS EP 2024–2034; employment change -3.7%.
- Observed/proxy demand
- 0
- FY2025 certified LCAs; 33,559 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~83.3% of this role but only ~14.7% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Common titles: Claims Adjudicator, Claims Analyst, Claims Clerk, Claims Customer Service Representative (Claims CSR), Claims Processor, Claims Representative (Claims Rep)
Representative Tasks
- •Prepare insurance claim forms or related documents, and review them for completeness.
- •Calculate amount of claim.
- •Post or attach information to claim file.
- •Transmit claims for payment or further investigation.
- •Contact insured or other involved persons to obtain missing information.
Detailed Work Activities
- •Prepare documentation for contracts, transactions, or regulatory compliance.
- •Check data for recording errors.
- •Execute sales or other financial transactions.
- •Calculate costs of goods or services.
- •Compile data or documentation.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 14.7% | 33.9% |
| Outlook | Average | 22% Bright |
| Median Salary | $49,230 | N/A |
| AI Resiliency | 85/100 | N/A |