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Medical Secretaries and Administrative Assistants

Office and Administrative Support · SOC 43-6013

36.2% AI Exposure — Very High
$45,930
Median Annual Salary
Bright ↗
O*NET Outlook
82,400
Proj. Annual Openings
961,610
Employment (OEWS 2025)
64/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

AI Exposure Analysis

AI Exposure36.2%
AI Resiliency64/100
Exposure BandVery High
Sector Avg. Exposure19.1%

Top Skills

1.Speaking
2.Active Listening
3.Service Orientation
4.Reading Comprehension
5.Writing

O*NET occupation profile

What this work involves

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Common titles: Clinic Office Assistant, Front Desk Receptionist, Medical Office Specialist, Medical Receptionist, Medical Secretary, Physician Office Specialist

Representative Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Maintain medical records.
  • Transcribe spoken or written information.
  • Compile data or documentation.
  • Schedule appointments.

Tools & Technologies

Henry Schein Dentrix · hoteClinicalWorks EHR software · hotEpic Systems · hotGoogle Docs · hotIntuit QuickBooks · hotMEDITECH software · hotMicrosoft Access · hotMicrosoft Outlook · hotMicrosoft Word · hotAccounts payable software

Related Occupations

Employment Projections & AI Exposure

15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook

Sector Comparison

MetricThis CareerSector Average
AI Exposure36.2%19.1%
OutlookBright ↗22% Bright
Median Salary$45,930N/A
AI Resiliency64/100N/A