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Office Clerks, General
Office and Administrative Support · SOC 43-9061
45.0% AI Exposure — Very High
$45,010
Median Annual Salary
Bright ↗
O*NET Outlook
360,400
Proj. Annual Openings
2,464,940
Employment (OEWS 2025)
55/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure45.0%
AI Resiliency55/100
Exposure BandVery High
Sector Avg. Exposure19.1%
Top Skills
1.Reading Comprehension
2.Active Listening
3.Speaking
4.Writing
5.Critical Thinking
O*NET occupation profile
What this work involves
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Common titles: Administrative Clerk (Admin Clerk), Clerical Aide, Clerical Assistant, Clerk, General Clerk, Office Assistant
Representative Tasks
- •Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- •Answer telephones, direct calls, and take messages.
- •Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- •Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- •Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Detailed Work Activities
- •Operate office equipment.
- •Answer telephones to direct calls or provide information.
- •Confer with coworkers to coordinate work activities.
- •Respond to customer problems or complaints.
- •Collect deposits, payments or fees.
Tools & Technologies
Microsoft Word · hotAdobe Acrobat · hotGoogle Docs · hotHenry Schein Dentrix · hotMEDITECH software · hotMicrosoft Access · hotMicrosoft SharePoint · hotOracle PeopleSoft · hotSAP software · hotYardi software · hot
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 45.0% | 19.1% |
| Outlook | Bright ↗ | 22% Bright |
| Median Salary | $45,010 | N/A |
| AI Resiliency | 55/100 | N/A |