← Back to Careers
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support · SOC 43-6014
45.3% AI Exposure — Very High
$47,540
Median Annual Salary
Bright ↗
O*NET Outlook
233,500
Proj. Annual Openings
1,706,790
Employment (OEWS 2025)
55/100
AI Resiliency Score
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
AI Exposure Analysis
AI Exposure45.3%
AI Resiliency55/100
Exposure BandVery High
Sector Avg. Exposure19.1%
Top Skills
1.Active Listening
2.Speaking
3.Reading Comprehension
4.Writing
5.Service Orientation
O*NET occupation profile
What this work involves
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Common titles: Administrative Assistant (Admin Assistant), Administrative Clerk, Administrative Secretary (Admin Secretary), Administrative Specialist (Admin Specialist), Administrative Support Assistant (ASA), Administrative Technician
Representative Tasks
- •Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- •Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- •Create, maintain, and enter information into databases.
- •Use computers for various applications, such as database management or word processing.
- •Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Detailed Work Activities
- •Answer telephones to direct calls or provide information.
- •Discuss account status or activity with customers or patrons.
- •Greet customers, patrons, or visitors.
- •Refer customers to appropriate personnel.
- •Execute sales or other financial transactions.
Tools & Technologies
Apache Cassandra · hotApache Hadoop · hotApache Hive · hotCisco Webex · hotIntuit QuickBooks · hotMicrosoft SQL Server · hotOracle PeopleSoft · hotSAP Concur · hotSAP software · hotTeradata Database · hot
Employment Projections & AI Exposure
15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 45.3% | 19.1% |
| Outlook | Bright ↗ | 22% Bright |
| Median Salary | $47,540 | N/A |
| AI Resiliency | 55/100 | N/A |