Claims Adjusters, Examiners, and Investigators
Business and Financial Operations · SOC 13-1031
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 13-1031 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 8.2%
- Medium · Anthropic AEI
- Automation friction
- 29/100
- Low friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $78,000
- H-1B offered wage $85,785; LCAs are filings.
- Projected openings
- 25,800
- BLS EP 2024–2034; employment change -5.1%.
- Observed/proxy demand
- 4
- FY2025 certified LCAs; 26,758 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
AI could do ~52% of this role but only ~8.2% is currently done with AI — a large capability-vs-adoption gap.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Common titles: Claims Adjuster, Claims Analyst, Claims Examiner, Claims Representative, Claims Specialist, Corporate Claims Examiner
Representative Tasks
- •Examine claims forms and other records to determine insurance coverage.
- •Analyze information gathered by investigation and report findings and recommendations.
- •Pay and process claims within designated authority level.
- •Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- •Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
Detailed Work Activities
- •Calculate data to inform organizational operations.
- •Investigate legal issues.
- •Negotiate agreements to resolve disputes.
- •Pay charges, fees, or taxes.
- •Prepare legal or investigatory documentation.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 8.2% | 29.0% |
| Outlook | Average | 48% Bright |
| Median Salary | $78,000 | N/A |
| AI Resiliency | 92/100 | N/A |