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Interviewers, Except Eligibility and Loan

Office and Administrative Support · SOC 43-4111

38.5% AI Exposure — Very High
$45,920
Median Annual Salary
Average
O*NET Outlook
26,200
Proj. Annual Openings
148,060
Employment (OEWS 2025)
-4%/yr
Empl. growth (2019–2025)
61/100
AI Resiliency Score

AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.

Decision card

Career Evidence Passport

SOC 43-4111 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.

Proxy / seed data labeledDescriptive-only
SOC exposure
38.5%
Very High · Anthropic AEI
Automation friction
34/100
Low friction; broad SOC seed ORS job-requirements coverage.
Wages
$45,920
H-1B offered wage $48,818; LCAs are filings.
Projected openings
26,200
BLS EP 2024–2034; employment change -11.6%.
Observed/proxy demand
1
FY2025 certified LCAs; 33,153 postings in 2025.

Skill evidence

Active ListeningSpeakingReading ComprehensionSocial PerceptivenessWriting
  • H-1B values are certified Labor Condition Applications, not visa approvals.
  • Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
  • Transition matches are directional skill-overlap context, not placement guarantees.
  • This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.

Best transitions from here

Explore all pathways

Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).

AI Exposure Analysis

AI Exposure38.5%
AI Resiliency61/100
Exposure BandVery High
Sector Avg. Exposure33.9%

Across AI measures

Multiple exposure lenses for this occupation.

66.7%
Consensus
Actual adoption · Anthropic38.5%
AI capability · OpenAI67.2%
AI ability · AIOE94.5%
Automation baseline (2013) · Frey & Osborne94%

AI could do ~67.2% of this role but only ~38.5% is currently done with AI — a large capability-vs-adoption gap.

Top Skills

1.Active Listening
2.Speaking
3.Reading Comprehension
4.Social Perceptiveness
5.Writing

H-1B Visa Sponsorship Demand

View full H-1B trends →

Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.

58
Decade Total (Certified LCAs)
1
FY2025 Volume
0% of all H-1B filings in FY2025
$48,818
Median Offered Wage (Latest Year)
#358 of 776
Rank by Total Volume
H-1B filing volume, FY2016–FY2025

O*NET occupation profile

What this work involves

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Common titles: Admissions Clerk, Admissions Representative, Admitting Representative, Data Collection Assistant, Interviewer, Market Research Interviewer

Representative Tasks

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Review data obtained from interview for completeness and accuracy.

Detailed Work Activities

  • Interview employees, customers, or others to collect information.
  • Negotiate financial arrangements.
  • Resolve operational performance problems.
  • Verify accuracy of financial or transactional data.
  • Obtain personal or financial information about customers or applicants.

Tools & Technologies

Microsoft Teams · hotMEDITECH software · hotMicrosoft Excel · hotOracle PeopleSoft · hotCreative Research Systems The Survey SystemElectronic health record EHR softwareFileMaker ProJenzabar EXMedical condition coding softwareMedical procedure coding software

Employment Projections & AI Exposure

15
Occupations Shown
27.0%
Avg AI Exposure
8
Bright Outlook
Horizontal bar chart showing occupations with the highest projected annual openings. Each bar length represents annual projected openings. Color uses a gradient from violet (lower) to cyan (higher). Summary statistics are shown above the chart.

Employment & Wage Trend

BLS OEWS, 2019–2025


Occupation Employment & Wage TrendMulti-year BLS OEWS history for SOC 43-4111: 2019 — employment: 188,570, median wage: $34,970; 2020 — employment: 173,800, median wage: $36,170; 2021 — employment: 169,840, median wage: $37,220; 2022 — employment: 168,680, median wage: $38,700; 2023 — employment: 160,550, median wage: $40,300; 2025 — employment: 148,060, median wage: $45,920.

Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.

Sector Comparison

MetricThis CareerSector Average
AI Exposure38.5%33.9%
OutlookAverage22% Bright
Median Salary$45,920N/A
AI Resiliency61/100N/A