Receptionists and Information Clerks
Office and Administrative Support · SOC 43-4171
AI exposure from the Anthropic Economic Index (2025); salary from BLS; skills from O*NET. See /sources.
Decision card
Career Evidence Passport
SOC 43-4171 evidence across exposure, wages, projections, postings, certified LCAs, skills, and transitions.
- SOC exposure
- 43.4%
- Very High · Anthropic AEI
- Automation friction
- 34/100
- Low friction; broad SOC seed ORS job-requirements coverage.
- Wages
- $38,010
- No H-1B offered-wage row for this SOC.
- Projected openings
- 157,900
- BLS EP 2024–2034; employment change 0.0%.
- Observed/proxy demand
- 0
- FY2025 certified LCAs; 242,305 postings in 2025.
Skill evidence
- H-1B values are certified Labor Condition Applications, not visa approvals.
- Job postings are seed-static / seed-derived; treat as provider-ready proxy coverage until observed provider data is wired in.
- Transition matches are directional skill-overlap context, not placement guarantees.
- This release is a FutureGrid broad-SOC seed derived from public BLS ORS requirement concepts and categories, not direct occupation-level ORS survey estimates. It describes job requirements, not worker ability, AI capability, or displacement probability. Automation friction is a FutureGrid derived score and should be read alongside exposure, demand, wage, and projection signals.
Best transitions from here
Explore all pathways→Lower AI-exposure roles that reuse your skills, ranked by a transition score (skills that transfer, safety gain, pay and retraining effort).
AI Exposure Analysis
Across AI measures
Multiple exposure lenses for this occupation.
Top Skills
H-1B Visa Sponsorship Demand
View full H-1B trends →Certified H-1B Labor Condition Applications naming this occupation, FY2016–FY2025. A descriptive high-skill labor-demand signal — employer filings, not visa approvals or individual outcomes. Note: one LCA can cover multiple worker positions.
O*NET occupation profile
What this work involves
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Common titles: Clerk Specialist, Front Desk Receptionist, Greeter, Information Assistant (Info Assistant), Medical Receptionist, Member Services Representative (Member Services Rep)
Representative Tasks
- •Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- •Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- •Receive payment and record receipts for services.
- •Schedule appointments and maintain and update appointment calendars.
- •Transmit information or documents to customers, using computer, mail, or facsimile machine.
Detailed Work Activities
- •Schedule appointments.
- •Answer telephones to direct calls or provide information.
- •Greet customers, patrons, or visitors.
- •Collect deposits, payments or fees.
- •Analyze operational or research data.
Tools & Technologies
Employment Projections & AI Exposure
Employment & Wage Trend
BLS OEWS, 2019–2025
Source: U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS). See /sources.
Sector Comparison
| Metric | This Career | Sector Average |
|---|---|---|
| AI Exposure | 43.4% | 33.9% |
| Outlook | Bright ↗ | 22% Bright |
| Median Salary | $38,010 | N/A |
| AI Resiliency | 57/100 | N/A |